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Hedi Lee Services UK Limited - Services Terms
and Conditions
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Thank
you for your choosing in our Company. By agreeing to
these terms of business (terms and conditions) and
signing up as a Client, you agree to be legally
bound by these Terms and Conditions, including those
Terms and Conditions incorporated by reference.
Please read these terms carefully. If you do not
accept these Terms and Conditions stated here
without modification, you may not use the services.
Hedi Lee Services UK Limited (The Company) may
revise these Terms and Conditions at any time by
updating this page. You should visit this page
periodically to review the Terms and Conditions,
because they are binding on you. In these Terms and
Conditions, Hedi Lee Services UK Limited, and all
services related to it, including text, images,
photographs, user interface, "look" and "feel", data
and other content included in it from time to time
(including, without limitation, the selection,
coordination and arrangement of such content) are
referred to as the "Web Site" or "Service". |
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YOUR ATTENTION IS DRAWN SPECIFICALLY TO CLAUSE NINE
- LIMITATION OF LIABILITY |
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1. |
Information About Us |
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(a) |
Company
Information. |
Hedi Lee Services UK Limited (Registered in England
- Company Number 12775902) |
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(b) |
Address. |
Office
Suite 29A, 3/F., 23 Wharf Street, London SE8 3GG
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(c) |
Our
Websites: |
www.hedilee.co.uk |
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(a) |
You confirm that you have written authority to bind
any business or company on whose behalf you act to
use our service. |
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(b) |
This agreement and our privacy policy constitutes
the entire agreement between us and supersedes any
previous agreement both written and spoken. |
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(a) |
Basic Service (only for Great Britain). |
Our address (when ordered and paid for) maybe used
as your companies official address (registered
office address) with Companies House. Mail received
(Official mail) addressed to the company will be
forwarded to you free from charge. Official mail
includes (and limited to) mail from Companies House,
HM Revenue & Customs, Government Gateway, HM Courts
& Tribunals Service and the Intellectual Property
Service. |
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(b) |
Basic Plus Service (only for Great Britain). |
Our address (when ordered and paid for) maybe used
as the director service address for the directors of
a Ltd company when a registered office address is
also ordered. Mail received (official mail)
addressed to the directors will be forwarded free
from charge. Official mail includes (and limited to)
mail from Companies House, HM Revenue & Customs,
Government Gateway, HM Courts & Tribunals Service
and the Intellectual Property Service. All mail
should be same as the full name of the registered
Director Name, we reserve the rights to refuse the
name does not match with the Companies House record.
We reserve the rights to open the envelope without
your consent or permission when we find the same
name client inside our database and the sender do
not mention your Company Name. |
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(c) |
Full
Address. |
Our
address maybe used as a virtual business address
(when ordered and paid for) for your company. Our
address can be used on your website and stationary
as your business correspondent address for the sole
purpose of receiving and forwarding mail. |
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(d) |
Free
mail forwarding. |
When a
service ordered includes the free mail forwarding of
official mail we will by default open, scan and
email your mail to you. Should you require a hard
copy of any item of official mail you will need to
request this via email or through your admin control
panel. |
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(e) |
Parcels
(for Great Britain). |
Parcels
are accepted within our business mail service at
London W1W / SE8 locations only. Maximum of 1 per
day - maximum 3kg / shoebox size. All parcels must
be addressed to the business name. No regular
returns accepted. You can arrange a courier to drop
off or pick up your parcel, or we can forward it to
you next day (up to 2kg). If parcels are not
collected within 2 weeks, they will be disposed of
via a confidential waste service. |
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(f) |
Parcels
(for Northern Ireland). |
Parcels
are accepted within our business mail service at
Northern Ireland locations only. Maximum of 1 per day -
maximum 1kg / shoebox size. All parcels must be
addressed to the business name. No regular returns
accepted. You can arrange a courier to drop off or
pick up your parcel, or we can forward it to you
next day (up to 1kg). If parcels are not collected
within 2 weeks, they will be disposed of via a
confidential waste service. |
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4. |
How our address may be used |
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(a) |
Basic Service Address (when ordered). |
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(b) |
Basic Plus Service Address (when ordered). |
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(c) |
Full Address (when ordered). |
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5. |
How our address may not be used. |
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(a) |
Immoral
or Illegal Use. |
You may
NOT use our address for any Immoral or Illegal
purposes. If we suspect this is happening your
account will be suspended pending further
investigation or terminated. |
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(b) |
Personal Mail. |
Our
address may NOT be used for any personal mail. |
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(c) |
Vehicle
Registration. |
Our
address may NOT be used to register a vehicle with
DVLA in Great Britain or DVA in Northern Ireland.
All mail from DVLA or DVA will be returned to sender
without notification. |
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(d) |
Physical Address. |
You may
NOT imply that you have a physical presence at our
address. We reserve the right to advise any visitors
to our office (s) that you have a full address only. |
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(e) |
Business Categories. |
We
reserve the right to disallow categories of business
as we see fit. |
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6. |
Fee, Payments, Refunds, postal deposit and Renewals |
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(a) |
Fees.
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Fees
are payable in advance annually or monthly (where
applicable and as indicated on your order). |
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(b) |
Payments. |
Payments can be made by debit or credit card using
our online payment service or by BASs (BACs payments
must be in GBP only) or UK local bank transfer. |
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(c) |
Refunds. |
Limited refunds policy in our company. |
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(d) |
Office
Deposit. |
The
refundable security deposit £20 is collected at the
time of application, on the change of company
address is successfully submitted at the Companies
House on or before the end of date of the service,
the refund of the deposit would only be applied for
within 21 days after the end of date of the service,
the deposit will be refunded without any interest. |
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(e) |
Renewals. |
A
renewal notice will be sent out via email 30 days (7
days on monthly packages) prior to the date of
renewal. If we do not receive confirmation of your
intention to renew by the renewal date the service
will stop without further notice. Mail will be
returned to sender and calls will not be answered.
You agree to take full responsibility to renew your
service with us. |
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7. |
Proof of ID and Address |
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(a) |
To
comply with Anti-Money Laundering (AML) regulations
and ¡¥Know Your Customer¡¦ (KYC) requirements we need
to obtain proof of ID and proof of address documents
for all customers who use our address and phone
services. |
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(b) |
Proof
of ID accepted. |
Passport, Driving licence (photocard only, no paper
UK driving licences can be accepted), National
identity card, HM Forces identity card, Student Card
(must be current), Employment identification card,
Disabled drivers blue pass. |
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(c) |
Proof
of Address accepted. |
Telephone Bill ¡V excluding mobile Bill, Gas, Water,
Electricity Bill, Mortgage statement, Council tax
bill, Bank statement, credit card statement, TV
licence. |
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(d) |
Proof
of ID and Address must be received within 7 days
from date of order. Failure to do so will cause your
account to be suspended. Mail will be returned to
sender and phones calls unanswered until proof of ID
and address has been received and accepted. |
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(e) |
We
accept documents issued within the last three (3)
months. |
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8. |
Cancelation of service |
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(a) |
Cancelation by you. |
If you
are not completely satisfied with our services in
any shape or form, you can cancel (in writing) this
agreement within 30 days from the date of order if
our address has not been used for any reason. If you
do not cancel within 30 days, the service will
continue to operate until such time the service
expires. |
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(b) |
Cancellation by us. |
We
reserve the right to cancel the service for any of
the following reasons. Non-payment, suspected use of
our address for Immoral or Illegal activity, use of
our address to register a vehicle with DVLA or DVA,
using our address for personal mail, or anything we
consider is a miss-use of our service. |
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(c) |
Bailiffs and Debt Collectors. |
We
reserve the right to cancel the service you have
with us if a bailiff or debt collector visits our
premises. We further reserve the right to pass on
your details to a bailiff or debt collector should
this occur. |
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(d) |
Whatever the cancelation cause by you or us, we will
keep monitor the registered office address and
director's service address still link-up with our
address or not. We reserve the rights to file the
Form RP07 or Form RP02A if in need. |
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9. |
Compensation, Indemnity, and Limitations of
Liability |
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(a) |
Compensation. |
Due to
the type of services we provide any compensation
claim shall be limited in total to one month's
service fee. We cannot accept any compensation claim
that is the result of consequential loss to your
business. |
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(b) |
Indemnity. |
By
accepting these terms you fully agree to indemnify
us from any such claim. You also fully agree to
indemnify us from any claim arising from whatever
reason, from a third party, and that any such claims
will be handled solely and completely between
yourself and the third party. In the event that the
third party fails to deliver on a particular service
we will not be liable, nor applicable to any form of
refunds or compensation claims related to the
service. |
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(c) |
Limitations of Liability. |
We will
under no circumstances whatever be liable to you,
whether in contract, tort (including negligence),
breach of statutory duty, or otherwise, arising
under or in connection with the Contract for, any
loss of profits, sales, business, or revenue, loss
or corruption of data, information or software, loss
of business opportunity, loss of anticipated saving,
loss of goodwill or any indirect or consequential
loss. |
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10. |
Communication and Contact Information |
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(a) |
Communication. |
When we
refer to "in Writing", this includes e-mail. |
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(b) |
Contact
Information. |
It is
your responsibility to update all contact
information using your admin control panel. Failure
to keep all contact information (including mailing
address, email address and telephone number) up to
date can result in the suspension of your service. |
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(a) |
We may
transfer our rights and obligations under a Contract
to another organisation, but this will not affect
your rights or our obligations under these Terms and
Conditions. |
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(b) |
You may
only transfer your rights or your obligations under
these Terms and Conditions to another person if we
agree in writing. |
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(c) |
The Contract is between you and us. No other person
shall have any rights to enforce any of its terms
under the Contracts (Rights of Third Parties Act)
1999. |
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(d) |
Each of the paragraphs of these Terms and Conditions
operates separately. If any court or relevant
authority decides that any of them are unlawful or
unenforceable, the remaining paragraphs will remain
in full force and effect. |
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(e) |
If we fail to insist that you perform any of your
obligations under these Terms and Conditions, or if
we do not enforce our rights against you, or if we
delay in doing so, that will not mean that we have
waived our rights against you and will not mean that
you do not have to comply with those obligations. If
we do waive a default by you, we will only do so in
writing, and that will not mean that we will
automatically waive any later default by you. |
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(f) |
We shall use all reasonable endeavours to treat your
confidential information as confidential. |
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(g) |
Nothing in these Terms and Conditions shall be
deemed to establish any partnership or agency
relationship between the parties. |
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(h) |
The headings of these Terms shall not affect
interpretation. |
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(i) |
For the Great Britain customer, the Contract and any
dispute or claim arising out of or in connection
with it or its subject matter or formation
(including non-contractual disputes or claims) shall
be governed by and construed in accordance with the
law of England and Wales.
For the Northern Ireland
customer, the Contract and any dispute or claim
arising out of or in connection with it or its
subject matter or formation (including
non-contractual disputes or claims) shall be
governed by and construed in accordance with the law
of Northern Ireland. |
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(j) |
For the Great Britain customer, the courts of
England and Wales shall have exclusive jurisdiction
to settle any dispute or claim arising out of or in
connection with a Contract or its subject matter or
formation (including non-contractual disputes or
claims).
For the Northern Ireland customer, the
courts of Northern Ireland shall have exclusive
jurisdiction to settle any dispute or claim arising
out of or in connection with a Contract or its
subject matter or formation (including
non-contractual disputes or claims). |
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(k) |
Change of address.
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We
reserve the right with 60 days written notice to
change, amend or close any location (office or
address). An alternative address will be offered.
Should you choose not to use the newly offered or
amended address you will not be entitled to a
partial refund. |
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(l) |
Notice of Disclosure.
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All
mail items received and business information
acquired is treated as commercially confidential and
will not be disclosed to anyone outside our company
or partner companies we use in the provision of your
service. We reserve the right, however, to provide
information to the police or other investigative
bodies where it is our belief that our services are
being or have been used for criminal or fraudulent
purposes. You should print a copy of these "Terms of
Business" or save them to your computer for future
reference. |
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Last
update: 1 August 2023 |
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